3 Steps to Retain your B2B Customers, Make them Happier and Get more Business

3 steps to retain your B2B customers, make them happier and get more business-min

How much time do you dedicate to your existing customers? Do you think they are satisfied because there is no complaint? In business environments, no news is not good news. They could be preparing to leave you, more than 90% of unhappy customers who don’t complain simply leave. It is always exciting to approach new …

6 Tips for Achieving Business’s Longevity and Success over the Long Term

6 tips for achieving business’s longevity and success over the long term

Recently, I watched a famous documentary: Jiro’s Dream.  The film tells the story of Jiro, an eighty-five-year-old sushi chef who runs a tiny sushi restaurant in a Tokyo Subway. Originally, I was interested in this film because I love Japanese food, I live in Asia and I usually visit Japan. It was the perfect choice …

Why Creating a Knowledge Sharing Culture is Key for B2B Growth

build a culture of success in your company

A real success story: The Knowledge Sharing Culture I would like to start this post asking you one question: What makes the difference between human beings and animals? It is difficult to answer. We are not the tallest, the fastest or the strongest animals, but we have dominated the Earth. So, is this our uniqueness? …